Sales and Refunds

The IT Empire Sales and Refunds Policy aims to clarify the norms and regulations governing the purchase and payment of services through our platform.

Sales and Payment

Service Selection:

When buying services from IT Empire, you agree to choose the ones that match your needs. Before you buy, carefully go over the specifications and service details.

Payment:

Service fees must be paid immediately after purchase. The company has several forms of payment. More details will be given during the checkout process.

Refund Policy

Refund Eligibility:

Refunds are taken into consideration individually. To be qualified for a refund, the request must satisfy the criteria set in this policy.

Refund Criteria:

Unsatisfactory Service: If you are unhappy with our service, please get in touch with our support team.
Service Unavailability: If technical problems cause the service to become unavailable and not be fixed within a fair period.

Refund Process:

Please email our customer support staff at [email protected] with your order information and a clear explanation of the cause of the refund request to start a refund.
Should a refund be approved, it will be credited using the same payment method used for the transaction.

Non-Refundable Services:

A few services might not be refundable. When making a purchase, a careful explanation will be given.

Support and Contact Information

Customer Support:

Please get in touch with our customer service staff at [email protected] if you have questions or require help with sales or returns.

Communication:

We aim to reply to customer questions quickly and effectively. To respond quickly, kindly include as much information as possible about your problem.

Changes to the Sales and Refunds Policy

Modification:

The company may update, change, or modify the Sales and Refunds Policy immediately and without warning. Once they are on the website, any changes will show results.

Purchasing from IT Empire guarantees that you have read, understood, and consent to be bound by our Sales and Refunds Policy. Should you disagree with these terms, kindly refrain from making a purchase on our website.